Reviews for Marcello Sandwich Shop

05/16/2023 - Janene
Excellent customer service especially via phone orders. Delivery is quick and drivers are very friendly. We love the Shrimp plate on weekends along with the Roast Beef Sandwiches, Chicken Parm, Chicken Salad Roll and more. This place kept us fed during Kitchen Remodeling. Highly Reccomend this well run establishment.

08/28/2020 - MenuPix User
Mo, a shift supervisor, hung up on me and refused to answer the phone after. Called the next day and the ASSistant manager was rude as well, don't even give his name. He told me he has had too many complaints so he doesn't give his name out anymore. What does that tell you about the service?!
Worst customer service I have ever dealt with!! Just pretend I did not even give them 1 star.

08/05/2020 - Sucked
Roast beef all fat cuz new owner

08/05/2020 - Marci
I hated my food and sent it back and they gave me same order in new bag.new owner this one stinked its no longer the same

01/18/2015 - Tom
First time there , last time there, small portions, no taste, very disappointed.

07/17/2014 - Crystal
I will never go Marcello's in Whitman again. I used to be one of their most loyal customers but I honestly can't be anymore, not with how I was treated. They are so rude, all they do is scream at you and hang up on you for a mistake that they have made. I spoke with the owner who told me it wasn't his problem and hung up on me for a mistake that THEY made. I love their food but is the horrible customer service really worth it? I don't think so. I don't think they realize if they are not nice to their customers they will not have any.