Reviews for Los Reyes

08/24/2008 - Terrible Service.
To sum it up: Nice Decor. Mediocre Food.Terrible Service.

This is what happened. We called this restaurant to find out what time they closed and they said they stop serving at 10:30 pm. We got there at 10:10pm and got seated immediately without any problem.
The problem started when the waiter came to the table. He told us that the kitchen is about to close and the bar is already closed. When we told him about our phone call, he simply said, "they were wrong about it." After a little bit of convincing he went over to the bar and came back and said that we can order as a last call. We got some drinks. When he came back with the drinks, I asked him if we should go ahead and place the food order now and his reply was a simple and rude "yes. If you want to eat."

We ordered some food. There were still atleast 12 more people in 3 other tables at this time. Our food came at about 10:30 pm. After about 15 minutes we got the check saying that we need to pay as they were closing the register and we did. The worst part came after this. At this time there were 3 more people at another table and 3 at ours. The waiters and a few others were sitting at a table 2 rows behind us. A few minutes after we paid the bill with a 17+% tip for the already poor service, they started turning the lights off around us. They just left 2 spot lights on in the dining room and turned off all others leaving the room dark. To makes matters worse, 3-4 people from the waiters' table started smoking inside the non-smoking restaurant. All this totally turned us off and we left the restaurant. Before leaving, me and my wife complained to the manager about all this and he did not say much about anything. This was probably the worst treatment we ever got in a mexican restaurant. We will not go back to this place.