Reviews for Cracker Barrel Old Country Store
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| 2 stars |
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1 votes - | 100% |
| 1 star |
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0 votes - | 0% |
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06/03/2021 - MenuPix User
I ordered a meal online at 10:30 am for a scheduled pickup at 11:15 am. My food was not ready. I asked for a manager and 15 minutes later the manager came. I explained the situation and was told, "when you place an online order, it still takes about an hour for you food to be ready." I explained it doesn't say that online. Very nonchalantly, she asked to refund the money. Mind you I have been waiting now 30 minutes or more. My food finally arrived at 12:07pm. The customer service is horrible and that means a lot. The food was good but I will never eat there again! The food 5 stars, customer service 2