Reviews for Dandi-Lyons

02/06/2024 - MenuPix User

06/30/2019 - MenuPix User
Terribly run business. I was charged nearly $20 for a frappe and medium ice cream; something that cost $9.20 a week prior. Only noticed due to what my credit card statement was showing.

This occurred on 6/26. I called on 6/27, explained the situation including leaving my name and number to talk with the owner which I was told would call me back the following day. No call.

I called on 6/29 in the morning and in the afternoon, left my information again both times and was told the owner would call me when they arrived that day. No call.

Called a final time today, 6/30, to the same song and dance. Conveniently, I didn't need to leave my information since mentioning my name the employee knew exactly what this was about.

Horribly run business, the owner needs to improve how they run their business and not rob people blindly. At this point, I've filed a credit card dispute which they've already credited me back.

The credit card companies response time: 30 seconds.
Dandi-lyons response time: 4 days and counting.

Not going back to them again, I'll spend my money down the street at Mac's Dairy Farm in Tewksbury where they don't steal from people and refuse to even call back.