Reviews for Goody Good Donuts

05/23/2020 - MenuPix User
If there was a negative star rating I would give it that but this is as low as it gets.
Ordered donuts for an event over a week in advance. When ordered they were nice and said how slow its been due to the virus. Explained they were for a baby shower and needed for today. They said no problem, to pickup before they close at 11am. Got there at 10am and they were closed. Messaged them and we're told "sorry we sold out, we can make you some tomorrow". We then explained they were for an event which was gone over at time of ordering over a week ago. Then received a response blaming lack of help due to the virus. Sorry but our order should have been filled before any walk-ins, and even if something catastrophic happened that it couldn't be filled we should have been called not left to show up to business that closed early and have to message to find out our order would not be filled. Or heres a crazy idea, stay open and make the order - lol. And honestly own it and say you messed up and don't blame other things instead of taking responsibility.
We were left with 3 hours on Saturday of Memorial Day weekend to find a replacement dessert, smh. Luckily another local pastry shop in downtown Laconia (who I will not name because this is not to boost another business) was open and were able to save the day.
Very poor business practice and worst experience I have ever had dealing with a business all around. Would not recommend and will never attempt to do business with them in the future.