Reviews for The Original Steak and Rib House

04/03/2024 - MenuPix User

04/02/2024 - MenuPix User

02/10/2024 - MenuPix User

12/16/2023 - MenuPix User

12/13/2023 - MenuPix User

12/02/2023 - MenuPix User

05/09/2021 - Susan G
Always excellent food, have to wait sometimes but worth it. Best night to get in quick is Thursday night.

10/23/2020 - Donna
I Had my Birthday lunch here on October13th with some good friends everything was Delicious ! I think this is the Best Restaurant in Town. Our Server (Amanda) was great! & very Friendly with an awesome personality .
Love this place

06/26/2020 - Cathy C
We only eat at this restaurant about once per year. By that time we think it must be better than the last time, but it never is. We wanted ribs, so I called in the order and my husband picked it up. He ran errands while I ordered, so he did not know what was included so he could check it before he left the restaurant. I ordered a rack of ribs (dry with sauce only on the side), two pints of side items and an individual side item. When he got home, I discovered one of the pints was missing and the ribs were swimming in sauce. I called and the girl I spoke with said I could come back and get my side, or they would put me on their list and next time I come in the side would be free. I told her we only come about once per year because they always mess up our food and after this would likely not be back at all. She asked what I wanted her to do and I told her they could at least refund the side. She said hold on and she would see what she could do. Someone else answered and I explained I was being helped. She said she was the manager and the person I was speaking to put me on hold and told her I wanted a manager. Did not even explain the situation to her! After I went through my story again, I was told my only two options were to come back or get a free one next time. I told themanager that was unacceptable. She said that was all she could do. I told her fine, it was not necessary for her to put me on the list because I would never be back, I would share my experiences on social media and that would be the end of it. "Wait" she says "what do you want me to do?" I hung up. I should not have to threaten to share my experiences to get my $6 back for something I did not receive. I was not even asking for anything off on the ribs that were wrong. After my phone call, we sit down to eat and we had to struggle to cut the ribs with a steak knife. I have never had ribs as tough and hard as these. My husband said they were the worst he has ever put in his mouth. We have had similar experiences every time we have gone there. The order has been worng (one time they did not even bring the meals out at the same time and each person was done eating before the next got their food and there were 4 of us-then the orders were all way overdone). Each time we have discussed our concerns with management. They have never offered anything off on our meal and our only option was for them to fix it while we waited some more. One time we went and they would not seat us in a mostly empty dining room because "they were waiting on a server to be ready to wait on another table." They expected us to stand there and wait instead of waiting at a table. For the amount they charge for a meal, I would expect good food and good service, at a minimum decent food and service. the only plus was the mac and cheese was good. We will not be back.

02/25/2020 - M Taff
I had high hopes for this place, with it’s long list of side items. But what we received was very disappointing. My friend and I both ordered the BBQ Sampler platter. I had slaw and baked beans. The slaw was discolored, like it had been made a day or two before. The baked beans were simply pork n beans heated up right out of the can. My friend had the pork n beans out of the can, and sweet potato fries, that were soft and undercooked. The garlic toast, was undercooked as well.
The brisket and pork were almost indistinguishable. We finally determined the chunks of meat that were darker, and more dry, were the brisket. The brisket was tough, and hard to chew. The pork had not been pulled, so it was chunky, too. After trying to chew the brisket, the pork was uneventful. The ribs were surprisingly tender and tasty. Out of all that food, at least the ribs were good. I don’t see myself going back. I will stick to Longhorn for my steak and ribs.

02/22/2019 - MenuPix User
this place is the equivalent of a steak house inside of a trailer park. Aweful food, aweful manager, and I feel bad for the girls waitressing here. a $20 steak was thinner and smaller than a Waffle House steak. the manager told us that our steak was "the luck of the draw". I don't see this establishment lasting long. unprofessional and horrible . we just moved to Cartersville and were looking for a good new local restaurant to visit.. this was anything but. if you have any common sense you will not waste your money at this white trash dump.