Reviews for Enzo's

11/06/2022 - Rick
Last time I order from these people. I placed an order at 1:35pm. I called back at 3pm since I had still not received my order. The receptionist (Natalie) said it would take them another 15-20 minutes for the order to arrive (didn’t even apologize). It was as if it was a normal occurrence. The delivery guy finally came at 3:20pm but had the wrong order. He apologized and told me that he delivered my order to the previous customer but that he would go and get it from them and then deliver it to me. I called the restaurant to request a refund. The receptionist tried to prevent me from cancelling the order and said the driver was on his way back with my order after picking it up from the store. When I told her that I did not want the food delivered because it had been nearly two hours and that I was aware that the order was delivered to the previous customer, she said she could not give me a refund because the manager was not in. She then said she would leave a note for him to get it when he comes in on Monday.