Reviews for Los Pinos

01/15/2024 - MenuPix User

12/09/2023 - MenuPix User

10/23/2023 - Delvin
Love their food season to perfection.

05/14/2023 - Chelsea Nelson
Upon entering, I noticed the atmosphere was quite classy and very well decorated. When I was checking in on my phone, the host at the front cleared his throat at me to follow him to a table, and I told him there would be two of us.
After being seated by the pushy host, a thin girl with glasses and long black hair, pulled back in a low ponytail, came to my table and asked for my drink order. I requested ice water with lime. She returned to the table with ice water & lemon wedge, taking a deep swim in my water.
She never returned to the table. In fact, after waiting for 15 minutes I got up, walked away so I could find where to order to go. I went back to the host at the front and ask where do I place a to go order and he said he’s busy with other orders right now then walked off. When he came back up to the front, he said OK I can take your order and I asked him about a menu option that includes rice, shrimp, peppers, and cheese. He pointed out to me on their menu.The dish is usually called Arroz con comarones. I told him this, and he said what is that. I said it on perfect Spanish only to have to translate it back him in English for a guy who happens to be named Agustin’ and was speaking Spanish just fine to another customer prior. After placing my order and paying he walked away. I tried to stop him to ask for my receipt because I itemize. He ignored me and kept walking. When he returned I asked for him to print my receipt when the food is ready. He said no it’s not ready yet but I’m just really busy now. And he walked off again. This guy had such a bad attitude he completely misunderstood everything I was saying him as though I was imposing on his restaurant, life, and job! It was clear I was not wanted there. I showed up dressed in a sleeveless shirt, shorts and sneakers because I’m in an 18 wheeler and need to be comfortable when I’m over the road. The restaurant is right beside the truck stop I stopped at for fuel. So to be treated like less than a human and have eyes rolled at me for requesting a receipt, then writing on the receipt that I was already there in Spanish as a item ordered that is a $.0.00 cost is quite honestly CHILDISH. It’s highly insulting and disrespectful. Yes,
no home training and bad manners is FREE.
But It’s less than classy and pathetic. It was as though the host was irate, NOT because I was ignored at my table for 15 minutes, but because I wanted to order my food to go.
The burrito as well as shrimp and rice are watery, oversaturated with salt, and improperly served. I was unable to eat the rice dish.
They must have thought it was funny that I ordered a dish native to Mexico and assumed I didn’t know what I was getting. The people in the back had stirred in white cheese dip with the rice, raw chopped bell pepper and onion, six pieces of shrimp with charred shrimp tails mixed in, frozen green peas, lima beans, and corn. This isn’t what I ordered nor was this what was on the menu.
The experience is ghastly. They served it without tortillas. The burrito again, had cheese dip all over it and underneath the flour tortilla shell making it sopping wet and soggy. I don’t know what part of this experience was worse, but they handed out roses to all the women in the restaurant except me. While I’m 1000 miles away from my children working, hauling freight to keep American going, this is the treatment I received. All events have pictures. The people who are there today need to be helped & held accountable. I should have never been charged for being humiliated and disserviced. I am so shocked and beyond disgusted for being treated this way. There’s no reason why anyone should ever be made to feel such disrespect and intentional harm.

08/14/2021 - Nicole
Delicious! Great menu, to-go food was awesome, bathroom was clean, restaurant was clean and way larger and more adorable than it looks from the outside. I hope to stop in that town again next time we're driving through Arkansas just for this place!