Reviews for Westside Cafe

07/21/2021 - Garret
My girlfriend has been going here for years, wanted a simple teriyaki steak, however we live in Shelby so she asked her mom to bring her one. Big mistake because apparently the cook didn't know what he was doing or somehow "forgot" to season or sauce the steak at all, not even a little salt. I've been in the food industry for roughly 10 years and never once took feedback from a customer that came to my establishment had a bad experience said something and left unsatisfied after recieving word we screwed up we made sure to correct the mistake and that was anyone with a receipt, much less a regular customer over several years. And for my first restaurant experience of malta I can honestly say I'm not impressed, to the point that I know the one place that will never get my recommendation while still owned by the sanctimonious lady that refuses to even acknowledge a mistake, much less have any customer service skills to handle it.