Reviews for Great Wall Chinese Restaurant

08/03/2019 - MenuPix User
This ordering for delivery service from this restaurant leaves much to be desired. The restaurant is quite small to begin with and one can only assume the majority of their business is take out or delivery.

I have ordered at least 7, 8 or maybe more times from this Chinese restaurant and they are usually abrupt and speak so rapidly that one can barely understand them. And perish the thought that you ask them to repeat! They only get faster.

But I just ordered tonight and the girl ( I assume) was downright rude and totally disconnected in any way from even the slightest consideration for the customer WHO IS ORDERING TO HELP PAY HER SALARY.

Had I not had the entire order written down and my credit card ready I would have had to call her back 3 or 4 times instead of the one time I did have to call back to ask her how long it would take. She said 30 minutes to 4 minutes. Well, I ordered at 6:45 and it is now 7:05. The restaurant is about a mile away. But 20 minutes is fast even for dining in service. I have not inspected the food yet.

They should definitely have better service as their food is not specifically better than average.