Reviews for Florence Cafe

06/21/2018 - MenuPix User
Slow, not good, bad service

11/25/2017 - Don
Won’t go back. Gave them several chances.
Last few times we’ve eaten at Florence Cafe (we’re snow birds and spend winters in Florence), wait times for food have been excessive (~40 minutes). We usually order breakfast, and last time we went the hash browns were BURNT! Staff offered apologies, but didn’t do anything about it. Today my wife ordered the Ultimate Skillet, which was $8+. Her first bite included very cold, uncooked sausage. My wife thought it was frozen, but waitress said it couldn’t have been, because they don’t buy frozen sausages. Not really the point of the complaint, and bad form to argue with the customer. The sausages were definitely cold and NOT COOKED! Manager’s solution was to bring my wife a small bowl to place the sausages she picked out of her breakfast! When I went to pay the bill, I told cashier I didn’t think I should have to pay for my wife’s breakfast. She called the manager over, who then took $2.00 off our bill! When I disagreed with this offer, manager said, “Well, she ate some of it didn’t she?” Needless to say, we will be eating in neighboring Coolidge from now on, which will also eliminate shopping at other Florence businesses. Very poor choice by Florence Cafe.