Reviews for Bob Taylor's Ranch House

06/15/2024 - Ashley M.
Dreamy

06/24/2022 - MenuPix User
Just wanted to let people know before spending your hard earned money at Bob tayler ranch house please think twice: the service is terrible however when you are paying $50 dollar for a steak that's reccomended by the chef I would expect better quality steak. I grill and smoke meats at home every day and know what a descent steak is. I tried to find some descent peices but every peice was worse than other. Wish you could post photos here to show the public what a $50 dollar ribeye looks like

The manager by the name of Nicole stated to her server to tell us cause she refused to come to to table " you are almost all of it so we won't compensate nothing" upon me speaking to Nicole she was just flat out rude and obnoxious and does not know the meaning of customer service.
I have left now 5 messages for the owner by the name of Jeff to contact me and he refuses to do so in fact Nicole advised me over the phone " it's better he doesn't call you becuase it would not be good for you" what does that even mean I asked her? And she stated " Jeff is protective of his restaurant"
The other manger by name of Shelly is just as rude stating " this isn't my problem I'll give Jeff the message when u see him but that may never happen"

Again think twice before spending money there and it's a shame customer service has gone away in the USA