Reviews for Steak and Shake
| 5 stars |
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3 votes - | 17% |
| 4 stars |
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6 votes - | 33% |
| 3 stars |
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6 votes - | 33% |
| 2 stars |
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2 votes - | 11% |
| 1 star |
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1 votes - | 6% |
Latest MenuPix Reviews
01/14/2020 - MenuPix User
Our evening started great. We were seated within a couple of minutes of arrival. After we were seated we waited over 20 minutes without any interaction from the staff. At 30 minutes after we had been seated, we lost all hope of eating at this establishment. Tables that were seated after us had been served by the time we decided to leave. Apart from the host at the door, no one from staff acknowledged us at any point, even when we attempted to flag down a server.
Edit: I received a notice from Steak and Shake that they were sorry for my negative experience and they had forwarded my feedback to the appropriate district manager. (Form Letter). I have not been contacted about my experience from this individual as yet.