Reviews for Rc Mongolian BBQ Buffet

04/25/2024 - Shannan H.
Excelente servicio

03/11/2024 - MenuPix User

12/09/2023 - MenuPix User

12/06/2023 - MenuPix User

11/29/2023 - MenuPix User

07/01/2023 - Truth Speaker
I have never had such a bad experience at a restaurant in my life. My wife and I came about 7:45pm. The hostess informed us that they closed at 8:30pm. Which was fine for us. We were seated and after a few minutes we went to get our bowls, upon getting to the grill the guy grilling told us that he was turning the grill off but he would cook our bowls. I told him that we were told they closed at 8:30pm. He said very rudely as he pointed to me “we turn everything off at 8pm and start cleaning, YOU leave at 8:30pm.!” I took our food and went to the table. At this point the food was very steamy and hot so we were waiting for it to cool. Meanwhile at 8:05pm.they started cleaning the whole restaurant, moving chairs around and making the few customers left uncomfortable so they got up and left.

I asked the waitress if she wanted to give us boxes to go then we wouldn't mind just taking our food to go so they could clean and go home. She said “NO to go boxes with all you can eat!” I told her I understand that but you guys are closing and you didn't tell me that the grill would be turned off at 8pm. She said just this one time! We took our boxes and started to walk towards the door when the grilling guy started yelling towards us saying NO to go boxes, the lady came to try and calm him down, he started swearing at us and I told him I am just trying to do you a favor so you can go home. We proceeded out the door when my wife told me that he was coming after us running towards the door. I turned around and he was in my face, he grabbed my to go box and ran back into the restaurant. I went back in and he was yelling and screaming, meanwhile the hostess was arguing with him as well. He told me, you are lucky we even gave you a to go box, we usually charge by the pound. I told him just keep your food, I don't need it. My wife did end up with her to go box. In the end we paid $55 for one bowl of noodles.

This is definitely not the way to treat customers and to make us feel like the bad ones even though we were trying to work around them. I highly recommend everyone to stay away from here, even if its just principle.
FYI the food was terrible so maybe they did me a favor.

12/20/2020 - MenuPix User
Great food and great service!