Reviews for Tim's at Coles Point

07/07/2023 - MenuPix User
My family shared a meal at this place on July 7th. My son ordered tacos and asked to add an extra taco. Total of 3 tacos. When the order arrived there were 3 meals, the lady explained that they don’t do extra tacos. Kinda taken back my wife said “ he only ordered one meal with an extra taco”. The attitude displayed by the waitress and management was “tough break”. Not sure how the waitress logically went from 3 tacos to 6. If this is the policy, should have been stated at the time of ordering. Waitress had already informed the table she was new. Horrible management, horrible training and horrible attitude displayed by entire staff my family encountered. I asked my wife why didn’t she ask for a credit, she said “why ask for a credit when the management acts like they did and we won’t be back anyway”. Clearly a great point, Wr have spent a lot of money supporting any restaurant that lands at Coles Point, but this ends today. Until new management or new ownership comes in, not another dime. 250+ reviews and at a 3.9 rating, this place clearly has bigger issues to deal with. Good luck.