Reviews for Dairy Queen

05/10/2022 - MenuPix User
Waited 15 minutes to put our order in, waited another 20 minutes for our wrong order. She tried to give me a sundae when I ordered a blizzard, argued with me asking if the cashier repeated the order back to me (which she did). Insisted that we had to return to the checkout window to be re-rang up for the correct amount because the blizzard has “way more ice cream” (mind you instead of using the original ice cream from the sundae for the blizzard to avoid waste she just stuck it in the freezer for later). Waited another 5 minutes for her to refund our card and re-charge for a $1.49 difference. It’s not about the MINIMAL price difference, it’s the fact that YOU made the mistake and instead of apologizing and fixing it you argue with me asking basically if I ordered correctly then add even more time waiting to charge $1.49. Based on the way this woman was talking to the much younger staff member I’m assuming she was the owner or manager, she ordered the young girl that she’s going to have to “take her mask off” when repeating orders back to avoid any further miscommunication. No wonder this location is so short staffed, I can’t imagine anyone willingly working with this rude, frantic and downright aggressive woman. Will be bringing my business to one of the many other ice cream places nearby from now on.