Reviews for Sweet Allie B's

06/10/2024 - Vida J.
Good food and service.

11/05/2021 - MenuPix User
Customer service is key. Every time I have been to Sweet Allie B's the food is good--8/10. However, the Customer service is horrendous! The young girl who took my order over the phone was friendly at first. I asked to pay over the phone as a co-worker was picking up my lunch. When I asked, she said that she had a lot of to-go orders to take and that I needed to pay in person. I explained again that I was not the one picking up the food but if I needed to come in I would. She stated she would go ahead and take my payment but she was very busy. She acted as though it was an inconvenience to take my payment. I understood they were busy and just brushed it off. Then my co-worker comes back with our food and WOW! After the experience she had today with this same young lady I will not be back to this establishment. She was extremely rude. She gave my co worker a hard time aka (harassed) about me paying over the phone because my co worker paid for her food in person. I am a paying customer and I don't give my debit card out to anyone. Im appalled at how she was treated. I had another co worker over hear our conversation about Sweet Allie B's and she commented on how crappy the customer service is as well. Its unfortunate that one employee has this much impact on their small business.