Reviews for 167 Degrees F Korean BBQ

09/13/2018 - MenuPix User
I used to go to 167F because it was cheap. I mean 9.99 for all you can eat. I invited some friends to come with me. We're all on the college budget so the price was perfect. I even double checked the menu on the website (Facebook). I arrive, get a table, and order a drink. Then I start looking at the menu.

It is completely different from the old one. The lowest price for all you can eat now is 15.99, and it's a lunch special. The cheapest dinner all you can eat is 22. I mentioned the menu issue to the waiter. I didn't even want the 9.99, I was willing to settle with 15.99. He says he'll get the manager.

The manager comes over and I inform him that the menu online is still wrong. He cuts me off and starts telling me even the old menu says not available for dinner, and I correct him and show him the picture saying it's only not available on Fridays and holidays. I attempted to tell him I only wanted to see if we could just get the $15.99 price, but he continued to cut me off.

I understand. I work retail so I try not to be a jerk customer. But oh my God. He wouldn't let me get a word out. I started saying "You should update the website" befote I could even get the words out he stated "ITS NOT FALSE ADVERTISING"... I never said anything about false advertising which makes me believe I'm not the first customer to be fooled by the menu online. He told me "Just because it is on the internet doesn't mean it's true". I told him it's on the restaurants WEBSITE, so it should be true. He also told me they changed the menu in store "weeks ago".

I'm annoyed they would have a menu up online that isn't true, and the in-store price starts at over double the old price. The manager is also obviously terrible at customer service. If he can't do anything, fine, we'll leave. But you could atleast let the customer get a word out and I don't know, maybe FIX THE MENU ONLINE?