Reviews for Luigi's Ranch-O

03/26/2024 - MenuPix User

01/06/2024 - MenuPix User

12/06/2021 - chris crowne
Unfortunate slide downhill... there was a time when this establishment could be counted on for a good meal and a fair price with efficient quality service -- no longer the case. I realize getting service employees these days (Dec 2021) is difficult, but establishments must adjust, pivot and find ways to make their experience enjoyable. Turning a blind eye won't cut it. Perhaps remove tables so the staff they do have can adequately do there jobs -- as it stands neither staff or patrons are having an enjoyable time. The new normal shouldn't mean (and we can't allow) crappy service and cold food. Top notch management at a number of quality restaurants have found solutions. We have witnessed a number of occasions at Luigi's where ownership was just socializing with patrons they obviously were friends with and left table after table languishing for a drink or bus assistance -- as though they just could not have cared.

So, if you are driving past Luigi's Rancho and wonder if it's worth stopping -- don't. Until they stop acting like it's 2018 it'll most likely be a very frustrating experience. We've worn out our attempts with them. A shame.

05/13/2013 - Kitty
It takes a lot for me to write a review of a restaurant, let alone a negative review. But after my Mother's Day lunch experience, I've got a bad taste in my mouth--literally and figuratively.

I don't have much to say about the food; the food is average at best, salty and uninspired, but I am writing because the hostess (is she the owner?) was abominable and rude. She scolded us for arriving 13 minutes late for our reservation. Please note she scolded an older lady in our party, the mother in the party, on Mother's Day. She said we had arrived so late that she wasn't sure she could get a table (even though several tables were empty). Ok, fine. We eventually sat down and then waited 40 minutes to be served. Food was sub-par. Again, fine, whatever. It happens.

Then the hostess approached the table at the end of the meal and said that because we had arrived so late others were waiting for our table. As a result, if we promised to move to the bar for dessert, she would pay for us.

We refused. The whole thing was so odd and so rude. At the end, I calmly explained that she had ruined my boyfriend's mom's Mother's Day. Her response? "It's MY Mother's Day too!" She continued to berate us (in front of other customers) and sneer at us. We walked out of there shaken and in shock.

Look, Mother's Day is stressful in restaurants; I get that. But this woman was out of control. I feel for the wait staff. She is abusive. I wonder if others have experienced this treatment.

03/21/2009 - MenuPix User
The menu and service cannot be beat