Reviews for Bar-B-Q Luso

07/09/2024 - Tatum I.
great food

03/01/2021 - Alan
Food is good and plentiful for the price. They need to look up"under promise and over deliver". We ordered delivery the other day and was told it would be about an hour. After an hour we called back on my wife's mobile phone to check on the status. We were told 5-10 minutes. 20 minutes after that call we called again. This time they would not answer. So we called again using our using our land line. Again no answer. So I then called using my mobile phone. They answered but as soon as I announced who I was, they hung up. I then called using my fax line and got through. I told them that I wanted to cancel my order. He said "hold on, don't hang up I am going to call the driver." I replied you kept hanging up on me and said goodbye. The delivery showed up about 10 minutes later and we refused to answer the door. The driver called us and we told him that we no longer wanted the food (after the way we were treated). He banged on our door for a bit and left. We will never go back unless the owner apologizes.