Reviews for Cuban Petes

review_stars 
3.9 stars - Based on 68 votes
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5 stars review_stars
20 votes - 29%
4 stars review_stars
32 votes - 47%
3 stars review_stars
9 votes - 13%
2 stars review_stars
2 votes - 3%
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5 votes - 7%
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review_stars 05/06/2023 - Norberto
Hi! I just bought red snapper (pargo) and I am so disappointed cause it’s not red snapper (pargo ) it’s talapia ! From the time I bought the food drove 45mins to where I live was soo disappointed when I open up the food to see it was talapia ! Please do not do this to your customers!! Disappointed! Advertise the right food cause there are some fish people are allergic too !!

review_stars 04/27/2022 - MenuPix User
I love the place ,food and services ❤

review_stars 05/21/2012 - angry customer
The food was alright.Then they over charged my debit card and still hasn't fixed the problem yet. This place isn't all its hyped up to be.

review_stars 05/09/2011 - Michelle
I was a server for 4 years and i usually tend to understand when there are a few mistakes here and there, but this place was horrible on every aspect imaginable!!!

To begin, it was superbly unorganized the trash was being carried out in the front lobby where all the food was passing and where everyone was piled up on the stairs. They have extreme safety hazards by having people pile up along the stairs, and when others are trying to exit the building they cannot hold on to the side rails to hold themselves!!!

We finally sat down and it took the server about a good 15 minutes to get to our table. When the server got there he tells us they ran out of about 50% of their products, which was quite mind boggling. Nonetheless we decided to stay because we had waited long enough and decided it was not worth going elsewhere, we were way wrong!

The food finally arrived and none of the food was what we had ordered. Then the server comes and tells us that they ran out of more things and that was the reason why our plates didn't come as we had asked. Need i remind you i was a server before? The servers duty is to inform the customer that something is out as soon as it is out! not wait until the food is coming out and just throw anything on their plate and expect them to want that!!!! are you kidding me?!!!

The food was alright, but quite honestly after all the events my appetite was the least of my problems, and considering the prices they have on these plates it is so not worth your buck.

The cherry on top was the ending of our evening.... both the manager and the owner are the most incompetent business personnel i have every come across! No wonder the servers are how they are! They are rude, they have an attitude they have ABSOLUTELY NO CUSTOMER SKILLS and quite honestly they have no clue how to manage a business!!!!

review_stars 02/21/2011 - Lisa
Hi, I went to Cuban Petes with friends, My first experience was good so I decided to return. It was a Friday night and the placed was packed I walked to the counter to give my name to the Hostess whom just stared at me like I was a Martian. They need to hire people that can deal with crowds. I left after Hostess told me an hour wait but I was standing in packed hallway for over an hour and a half and she lost my name in her book. So good food but they definetly need a better staff and a bigger establishment

review_stars 12/11/2010 - Tri County Journal
Basically I was introduced to Cuban Pete's as a result of attending a birthday celebration for a very dear friend. I was so impressed that I requested from my fiancee that she host a birthday celebration for me at Cuban Pete's. I've never owned a restaurant, however, I have worked in several retail establishments and I am aware that there is such a thing as A_ _ hole customers and nice customers. At my birthday celebration, everything was perfect. So what if it was noisy, I was there to celebrate the gift of life at 50 years. I thoroughly enjoyed myself as did my entire party of 15. The food is exciting the atmosphere is exciting and most of all the Owner was kind and friendly. Please go and experince a true culinary treat. You have to understand that there are some people who feel that they push the waiters and maitre D's of restaurant around. Four Stars to Cuban Pete's, I highly recommend this restaurant and will certainly go back. By the way please try Armondo's Beach Front Grill, Mango Salsa Ribs!!!

review_stars 11/18/2010 - Jake
My review is fair and realistic. I am not a kid and I am very serious about my dining experience. About a week ago, I might have given them 4 stars, because the food is pretty good and the service is ok. A little noisy for my taste, but fine, I am not a old man who can't stand some loud music, but here is the problem.

We went out yesterday to celebrate my wife's birthday. I can understand that they don't take reservations and I knew that, but when most of the party was already in and waiting to suprise my wife, they were not allowed to sit unless we were there. Not to mention they were treated rude and unfair. When I arived, I approached the manager who had a extremely nasty tone for no apparent reason and he refused, I repeat refused to give us a table. Basically we were told to leave. For what? There was no problem up to that point and there was no attitude from our side. The only attitude I noticed is from the girl at the front desk and the manager. When I asked him if the owners knew how he manages the place, telling a party of 20 to leave. His reply was 'I don't care, you have to leave now!!'. I have never been treated like that in my life. That only tells me one thing, the place doesn't care about their customers. You will not want to waste your time hoping that the management might be in the good mood. You do not want to bring your friends and family only to embarass yourself and hope that someone, like a manager will do you a favor. This is not some kid that causes problems. We are all professional adults with the families, kids, good careers and it was uncalled for.

Now, while we started telling this unfortunate experience to some people, we realize that it is not an isolated incident and strongly advice for people not to go Cuban Pete's. Do not punish yourself and your party. Find a place that cares about you and your money. You will not be sorry you read this. It will ensure you avoid the same rudeness that we had to encounter last tonight.

review_stars 05/01/2010 - New to Jersey
I never had Cuban food before; my coworkers chose this restaurant and I was not dissappointed. I have the chicken and sweet potatoes (which I substituted with plaintains, because I do not like sweet potatoes). It was fabulous and the rice was cooked in coconut (I think) and it was so different from any rice I ever had, but it was a very good contrast to the black beans and plaintains. The atmosphere and upbeat and fun. The wait staff was very nice and helpful, even though we kept getting them mixed up. The only issue I had was that it was a little cramped; there should have been more elbow room. Overall great experience!

review_stars 03/10/2010 - susan o.
We almost bypassed this place because of the review by lisa d. Thank god we didn't! Service was great, the manager greeted us at the door and the food was excellent! Take a chance u won't regret it.. btw its byob

review_stars 09/27/2009 - lisa d.
The food is below average and the owner is the rudest most obnoxious person I have ever seen.
Do not waste your time and money in this place. Montclair has wonderful restaurants and this is not one of them. The owner should not be allowed near customers - it was almost comical watching him yell at his own customers - all who left after being told to wait hours :)

review_stars 04/26/2009 - Cuban Pete's, Monclair, NJ
Terrible servive,rude waiters and owners. Crowded small tables


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