Reviews for Don Delfis Pancake House and Restaurant

05/25/2021 - MB
WATCH for DECEPTIVE menu pricing. Service was fine, food portion fair, management poor.
Spoke with management personnel at time of payment remittance about how menu had grouped items together then an extra charge price of 1.25 each. Each item or each group of items?
There was 5 DOLLARS in add ons for pancake breakfast add 1.25 for buckwheat - ok understand, then 1.25 for 7 blueberries, 1.25 for 6 pecans, 1.25 for 6 slices of banana. When such pricing was brought up to the manager he said " yes the menu has a lot of errors that's the way it is" mmm...
AWLFUL CUSTOMER centric focus and SERVICE position to take. I could see a 1.25 add for buckwheat, and a 1.25 add for the grouping of blueberries, pecans and banana or the menu changed to place price above or next to (not below) with the following " 1.25 per each item added. Another way is to place a comma after each item not group them as currently printed. BOTTOM LINE is: 2 stars versus 1 star because manager did relent and make a modest price adjustment that was satisfactory - but a heads up BEWARE. Just seemed due to his defensive posture it was a common issue and I wasn't the only one who has brought up the menu
format concern. Honesty and transparency versus deception is at play and going forward people are noticing the differences very quickly and readily. Thank you I hope these slight changes are implemented for the good of others.

02/10/2021 - LSL
Love their breakfast menu - best potatoes ever and anywhere - get some!