Reviews for Kababchi Grill

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4.2 stars - Based on 33 votes
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14 votes - 42%
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15 votes - 45%
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2 votes - 6%
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review_stars 02/07/2020 - MenuPix User
Food was good but Horrible service. As if they don’t want us there. Servers walking around but no one approach us. We had to call one of the servers’ attention. Served us burnt naan. No refills on drinks. Took forever to get our bills. I will not come back or recommend this place.

review_stars 06/01/2019 - MenuPix User
We had a horrible experience today. We used to go to this place at least once if not twice every week. However, after what happened today we will never go there again and I will make sure to let everyone know how they treat their customers. One of the plates we ordered was Chicken Milanese. It is supposed to be fried chicken breast and it comes in two whole pieces. When the chicken came and I tried to cut the first piece with the knife, it was very hard to cut and then by trying a piece it wasn't chewy and rubbery. I called our server Angela and told her that this chicken is bad. She takes it back to the kitchen and then someone comes back with the same plate and asks what's wrong so I explain to him that it tastes very weird and is hard as if there is some skin or something in it. It is probably old and reheated or something, I don't know. He touches it by his hand to check it out so you would expect after he did that, he will throw it away and definitely get us a new plate (restaurant hygiene) but to my surprise here is what happened: he takes it back and after a little bit, they bring it back cut into small pieces ( whatever was left from it) and over-cooked in the oven to the point that was almost burnt. I didn't say a thing and I asked to speak to the manager Mr. Khaled who we see every time and we usually call and reserve table, etc. When Mr. Khaled came to the table, i asked him what is this? is this acceptable for you? He replies with yes, I did it. You were complaining it wasn't cooked enough (which I never said) so I cooked it more for you...Really? Are you supposed to change the plate and cut it and burn it and then serve it back to the customer? I was really upset at this point. I asked again if he thinks it is okay. This was the plate for my 5 years old twins... Do you think they can eat this hard, burned chicken. He then said okay what do you want? another plate? He was treating me as if he is making me a favor. I pay for this food and I expect to receive the service I pay for. Anyways he went back to do a new plate and at this time I was really upset and I didn't want to stay in the restaurant so I asked the server to cancel the plate and get the check for the rest of the food that we got. The waiter Angela went back and forth three times getting us wrong receipts with stuff that we didn't even order or with the food that never came to the table. They made us pay for the plate that was bad plus 15% tips. TIPS FOR BEING MISTREATED! WOW!! Angela throw the check in my face and even my card fell from it and she just left us and went to the kitchen and on her way she pointed her finger on us! If you are looking for place to be respected then please don't go there. Imagine all what I said happened to us and we are LOYAL CUSTOMERS THAT GO EVERY WEEK then what would happen to other people. I am very disappointed and I will put my review in every place I can find.


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