Reviews for Taisho

01/31/2021 - Rosemary Perez
Worst service in Cypress. We had made a reservation for 10 at 7pm to celebrate my birthday. We arrived timely. The hostess told us the table was not ready and sent us to the bar area. Needless to say, we were seated at 8pm. I asked the hostess what was the purpose of making a reservation if the table would not be ready. She said reservations worked in a first come first serve basis. Does that even make sense? After talking to the manager, we were seated at 8pm, an hour later. We waited 35 minutes for them to get our drink order and another 20 minutes to get our drinks. Then 20 more minutes until they came to get our order. We spent a total of 3 hours and 45 minutes at this restaurant to eat dinner. The hibachi was good, expect for the steak, which was a bit gummy. The chef did not ask me how I wanted it done either, but he did ask the others. Chicken and shrimp were good. Sushi was also good. I won't be visiting this place ever again after the service they provided, and to make things even worse, the manager was the one attending our table. To be fair to her, she was all over the place. It's a shame because it's a very nice area, but they need to highly improve in their service.