Reviews for Al's Seafood House

07/03/2017 - Michael Bailey
My wife arrived for dinner around 9pm place was empty waitress was new it took 20mins just to take out order. Around 9:45 i got up and spoke with host to find out how long our order would be, it came 5mins later.

My wife food came out luke warm not hot as should be; the crab cakes they called lump are filled with special crabmeat and little backfin very cheap. I know because i been in food service over 30 years.

The bread came out hot very good but, i asked for a few slices more the waitress wanted to charge to 1.50 more. Remember' we waited for our food for about 45mins and place was empty.

At this point i call for management because i was not satisfied with service and fact that i waited so long. Manager apologized and offered 10% our next meal. When he left the table i give the 10% card back to our waitress tell manager i won't be back. A good Manager would have either taken something off the bill right then or gave us free dessert on house.

We mentioned that we traveled from Owings mills which was around 30mins away. I believe considering circumstance he could have done better. Maybe after he reads this he' ll think twice next time and ofter customer better option next time. Besides who said i want to come back again after that experience.

Place for give me for any typo's

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Mike