Reviews for Wens Cafe

10/25/2019 - Karen D
PLEASE save yourself the time and never order delivery or take out (pick up) from here. We've been here quite a few times but every time we do take out or delivery.... it's NEVER right.
After tonight, I will never go back. This is the 3rd time we've ordered take out or delivery and it was wrong. Once they completely forgot my kids meal and the second time they gave me chicken fried rice instead of chicken lo mien even though it said chicken lo mien on the reciept!
Tonight, Our food gets here minus the drinks (a coke and this peach specialty soda that has a little marble in it that my kiddo LOVES). I called them and was told they would credit me on my next visit (which previous reviews have mentioned this is not something i should agree to because they never follow thru). I said, "but what happens if I never want to eat at your restaurant again?" He replied....good question. I said, "will you please just refund the card I paid with". He talked to his manager but this is apparently something they will not do. Instead.... they will send a driver BACK over with my drinks. 45 minutes later there's a knock at my door and I'm expecting the 2 drinks that I paid for. Nope... they delivered 1 can of coke but no peach specialty soda. I asked the driver where my other drink is and his response, "that's all they gave me. You can call the restaurant and tell them".
I called back the restaurant and let them know that I'll never ever eat there again. I was told I could talk to the manager but it's now 920 at night and this whole things started with an order placed at 645!
If you eat there.... it's better. DO NOT EVER ORDER DELIVERY!