Reviews for Piedmont Pizzeria

05/12/2024 - Do P.
Legendary

03/13/2021 - MenuPix User
This place USED to be decent. The owners is absentee and the inmates clearly run the asylum. Repeatedly, my orders aren't ready and I'm told they'll bring it out to me....never once have they actually don't that. Went back in after waiting 35min and the girl at the counter didn't even have a clue what my name was, let alone her promise. Get the owner on the phone and he seemed decent. Told me he'd refund my order when he arrived and call me afterwards, but that wouldn't be until after 9:30. When I arrived home, I discovered my order was incomplete and called up the store. When this has happened in the past, they have sent it out via delivery driver. Not this time. On top of that, low and behold the owner is suddenly there, without my promised refund or phone call. Fast forward until today...NO phone calls. NO refund. Was out and about so I stopped by, only to find no management whatsoever on site. Helpful young man gets Alex on the phone again. First, he claims he refunded me, but didn't. Then tries to call me a liar, even though I can easily prove it. Goes completely sideways on me, cussing, belligerent and ridiculously unprofessional. Asks me what I want, to which I reply that I simply want the refund he promised me. He threatened to call the police. Grossly unprofessional and shockingly immature. At least I understand why his employees don't care to do what they promise either.