Reviews for The Exchange Pizza Depot

11/02/2021 - MenuPix User
Hey, do you like a restaurant where they take your money and you get nothing in return? Well then the Pizza Exchange Depot is the perfect restaurant for you. I waited 45 min to an hour only to be told that they lost my ticket. No offer for a replacement pizza, no offer for a refund. So I asked if I needed to do a charge back on my card and the kid just replied “Sorry Man. SO I left empty handed. Paid for a pizza I never got. Now, they were crazy busy with trivia but all I wanted was some food. I had been there before when they were not “busy” and the service was glacially slow then too. So I was not surprised it took so long but then the people around me started to comment that my wait was long and then the guy tried to give me someone else’s pizza to which I declined. He then told me they must have lost my ticket. Needless to say, I was not willing to hang around and wait ANOTHER 45 minutes for a replacement pizza. So I left, empty handed. I can’t even comment on the quality of the pizza because I didn’t get any!! But as stated before, I’ve had Pizza Exchange Pizza before and it was “okay”. Whatever system these guys have in place is not working. I will not be trying this place or recommending them to anyone. Of course unless it’s someone who actually doesn’t want their food.