Reviews for Napoli's Pizzeria

04/10/2021 - Tracey
Amazing food. Staff are really friendly

03/16/2021 - Italian food diner
Avoid dining in. The place is mismanaged by two teenager girls. A friend who is not computer savvy requested I post a review on his behalf. He recounted to me in detail how he received a recommendation that the food was good there, however, what wasn't disclosed was that the person didn't dine in the "restaurant" and ordered takeout or delivery. My friend went there with his wife and first ordered coffee and the teenage waitress said "We don't sell coffee." Water with lemon was requested twice as the teenage waitress who had no other dine-in customers to serve did not bring the water in a reasonable time. Full meals of soup, salad and main entrees were ordered. There was a whole discussion whether they sold cups or bowls of soup, a legitimate question in any real restaurant. The waitress was clueless and returned with a plastic takeout container to demonstrate the size of the amount of soup that they sell instead of just reporting that they sell bowls of soup. Next she brought the salad and then the main entrees were brought together simultaneously with the soups! My friend told her that the soup should have been brought first and not together with the main entrees and to take the soup back as it was no longer wanted or needed. After way too much discussion the untouched soup was finally removed from the table, however, it was promptly returned to the table in a paper bag. Again my friend told the manager to remove the bag as the soup was not brought in a timely manner and they didn't want it. My friend requested the bill and was, hold your seats, actually billed for the two cups of water that was never disclosed that they would be charged for water and also billed for the soups that were not delivered in proper sequence nor touched. Needless to say any business that has incompetent teenage managers and waitresses will not see my friend's business again in any shape or form. There are numerous other Pizza / Restaurants in the area that may actually have owner operators or adult management who understand that without the customer there is no business.