Reviews for Scratch Kitchen

03/19/2019 - Rhonda Gilliam
We had fried shrimp and crawfish etouffee. It was very good! The place is very nice and New Orleans like. Our waiter was very courteous and brought our dinner in a timely manner. We also did not have to wait for a table. The menu provides several choices. We will return.

01/06/2019 - Doubly Disappointed
Friend and I decided to try this new restaurant and what a disasterous disappointment! First of all, not everyone works in the oil field industry here and a steak costing $30 is out of reach for many. We ordered chicken nacho appetizer, was told out of that. Really? No chicken in the house?!! Opted for zucchini chips which are copycat of Harrigans that used to reside in that location and we good yet no plates, silverware of napkins were offered. We had to ask and wait as our chips got cold just for those items. Then opted for the stuffed burgers, well done with cheese and bacon as entrees. Well, don't wait until you are hungry to go to this restaurant because orders come out of kitchen at a snail's pace. And then, burgers arrived RAW! RAW, BLOOD running onto plates. Waiter says, "Ooooo! What do you want me to do?" Get more training, that's what we'd suggest! Asked for manager who was annoyed we were complaining but did offer to cook other burgers for us. We rejected offer as we'd waited so long already and hearing other complaints from nearby table, decided cooks also needed more training. Fries were exceptionally good but she took everything from our table. Meanwhile, people were seated, looked at menu then left without even ordering (high prices and few selections). There were only three tables being served entire two hours plus we were there. Table by us had several complaints that continued throughout their stay there as well. No bill was ever delivered to our table though our waiter came by at least every 10 minutes asking if we were ok. When we got up to leave, were we met with expectation of paying for the appetizer. No! Sorry, NO! WILL NEVER GO BACK TO THIS RESTAURANT!! Have since learned, sadly this is the norm for this new restaurant. Nice inside but lacking in every other way!