Reviews for Pho 79

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4.3 stars - Based on 20 votes
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review_stars 12/10/2021 - MenuPix User
"Why so mean?" would be the question I would ask the management of Pho 79 regarding their employees if I had the opportunity to ask such a question and someone to who I could ask it. I mean, the employees at this restaurant genuinely seem angry.....and I don't mean on one or two occasions my wife and I have been there......but EVERY....SINGLE....TIME we go there. Tonight (Thursday, 12/9/21) when we walked in one of the employees (a young man) directed us to take a seat and before my wife and I could even sit down he literally threw a couple of plastic menus at us sliding them across the table in our direction and simultaneously asked us what we wanted to drink before we could even sit. I said to him "let us sit down first" at which time he turned his back and went back behind the register where, apparently, in an act of additional anger (since as my wife pointed out he probably didn't like me implying to him that we would prefer to sit before we started ordering) he decided to ignore us for some 15 minutes. When he did finally take our order (and you may not believe this), he actually stood some two or three feet from our table at a computer and took our order "remotely" if you will. I've never seen this before. On a side note: I did notice that all of the employees at this restaurant take each table orders like this no matter how far away the table is from the computer. This seems bizarre at best and highly inappropriate at worst.

Why, you ask, would we continue going there if all of the aforementioned is the case? Well first of all, we're not going back after tonight's visit (Thursday, 12/9/21) as tonight was kinda the straw that broke the camel's back....and second, we kept going back (probably around seven times now) because the food, up until tonight, has actually been decent. However, tonight my Pho soup, when served, was lukewarm and my wife's soup was too salty. If tonight's poor food had been a one-off I would have let it go.....if not for the horrible and (again) seemingly angry customer service. Upon stepping up to the counter to pay our bill, the angry young man (and btw, all of the employees there seemed rushed, upset at god knows what, and generally unhappy to be at work) asks me how everything was and before I could even shrug a response he says that'll be $42.50". I said to him why did you ask the question if you're not going to wait for the answer after which I told him about the cold/salty soup and the issues I had w/ his curt behavior starting from the second we walked in. To this, he seemed completely indifference, even bored....and, of course, even more pissed off. To this, I told him I will let my review (this one) do my talking for me. So....go to Pho 79 if you'd like. The food....for the most part....seems ok. But if you're expecting to be served up kindness, decency, hospitality, and respect with your spring rolls and beef broth noodles, you might want to try your nearest McDonald's.

review_stars 09/01/2011 - Trista
Great food, fast and friendly. very clean for a Pho restaurant.

review_stars 09/01/2011 - Trista
Great food, fast and friendly. very clean for a Pho restaurant.


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