Reviews for Culver's

02/04/2023 - MenuPix User
1 star is generous. Waited 30 min for curds and a shake. Then the girl with way too many piercings in her face for the food industry tried to lie and say I only paid for the shake. Bringing out another persons receipt.
I showed her I was charged for both items and waited about another 10 min then backed up to ask for a refund. Keep in mind I was nice and cool all the way through.
I did finally got the curds I paid for which tasted like they were dropped on the floor and stepped on. And still remained cool until the "Manager" Brittany Adams (if that's even her real) name started throwing major attitude bc I didn't get a receipt (they didn't put one on the bag).
I showed her my bank statement (online) that showed "CULVER'S $8.90 2/6/23- the cost for both a shake & curds) and she tried to argue about the date (todays 2/3, it's pending until 2/6) as that is the way banks work. Can't believe someone who doesn't understand this is a manager.
She was soo rude and kept saying I didn't have my receipt (again, because they didn't put one one the bag & I said no after paying bc I didn't think my order would get soo messed up). Then her attitude was downright nasty and she said there was nothing she could do for me. I asked for her bosses name and told her good luck with that staff. To which she said "good luck with yo ugly -ss". Wow!! Completely inappropriate for anyone"¦this girl does not need to be a manager certainly, if even a team member. I will be calling her boss and I can only hope they care enough to fire her.
WORST SERVICE EXPERIENCE EVER!