Reviews for BJ's Restaurant & Brewhouse

03/26/2024 - MenuPix User

05/26/2021 - CJ
My wife and I went here late after a long day of work then working on our house. My wife asked for a margarita with sugar on the rim, no sugar was added and the drink was mediocre. Then they had to send her food back, while mine sat there getting cold, because they put on jicama when she asked for none. Food finally gets to us. My shrimp pasta comes out cold with no shrimp. I ask the waitress and she goes and orders the shrimp to be cooked, another 10 minutes. The waitress walks past and asks if we need anything, but doesn’t slow down to get my empty tea glass or bring any refill. I ask for the manager Martin and he comes out and acts like it’s my fault for not just being okay with waiting longer for my shrimp. I tell him I don’t want the shrimp or the pasta, so he brings me a bill for a glass of tea. Seriously, he wanted the money for the one glass of tea I had that never got refilled. Poor management skills to ask for anything at that point. Don’t expect much if you go