Reviews for El Rey De Aguascalientes

03/14/2022 - MenuPix User
The food was good. But we were treated very poorly. Our waitress was nice and how we were treated wasn't her fault. She actually seemed embarrassed by the situation and apologized. She was tipped, because it wasn't her fault. On their web page and on this site it says that they are open until 9pm and 10pm respectfully. Well my daughter got there before me and called to tell me to hurry, because they close at 2pm. I barely made it by 2. We ordered and my first order was a fajita plate to go for my husband. Then we ordered our meals to eat there. I realized that I should go ahead and order an enchilada plate for my mom. When I asked about the cook about adding an enchilada plate, she visibly got mad, but said okay. A few seconds later, our waitress came over and I said that I was sorry if I made the cook mad and asked if I could add a plate to my to go order, she said that is fine. BUT she could not do the fajitas for my husband. They could only do enchiladas or carne Quesada plates. I said okay and asked for the Mexican plate with beef enchiladas to go for him and a cheese enchilada plate for my Mom. She said that was good and there was no problem with order. So we are finished eating and waiting on the to go order. The cook comes out with what looks like our to go order in her hands and starts angrily waving for us to leave. We get up and I stop to show my granddaughter a picture on the wall. The cook huffs out of the room and goes back into the kitchen as I walk over to pay, where I am told that I can not get the to go order, because I ordered it after 2pm. If that was the case, why did the cook tell our waitress that we had to order only enchiladas or carne Quesada. Why didn't she just tell us that we could not order to go, when we did? Also, I have never been run out of a restaurant before. If you close at 2pm, them you lock the door at 2pm and when your last customer is finished then you start cleaning up. But I repeat, we were waiting for the to go order that they failed to tell us they were not going to let us have, even though she was standing there with it in her hands. I will never go back there and cannot recommend it to anyone.