Reviews for Tacos Lopez

06/17/2024 - Lady C.
AMAZING!!!!

10/28/2020 - Enory
Terrible service! Not much of a Yelp Reviewer but the owners wife was extremely rude. Patricia is the wife of the owner and was the one who rung me out. I asked her what her husbands name was and she refused to give it to me. First and last time going there.

The cook called my name to get my order and I took the plate that was on the counter. There was not many customers in the restaurant. So understandably I figured it was my order. I ordered 4 tacos, 2 buche/asada/pastor. When I got to my office I saw it was 3 tacos of Asada. I called the restaurant and asked for them to give me my correct order the next day or refund the money. Patricia was super rude and unapologetic and asked me to drive back and pick up my correct order. I requested the order TO GO in the first place because I had somewhere I needed to be. She started going off about the money that THEY'RE losing ($11) because now she needs to throw my correct order away not even considering the time I'm wasting to even have to drive back there tomorrow. She was extremely rude and unprofessional and said another customer was inconvenienced because of me, I asked her for my entire money back. She told me to come back to the restaurant the next day and then hung up on me!

So I called back asking for her husbands name which she refused. She told me to stop by the restaurant the next day and we would come to a conclusion. I told her the only thing I want is my full money back. Hopefully she's not lying and follows through with the refund. Such a shame a single employee can ruin the whole image of the restaurant and it's sad that it's the owners wife. Wouldn't be as upset as I am if Patricia was even remotely understanding.