Reviews for Captain Dat

04/29/2023 - MenuPix User
This is a location I use to order from at least twice a week. I also placed larger orders with my former employer for parties. When my father came to visit me, I placed an order of 2 hot sausage and cheese poboys. My poboy was completely burnt. There was no taste of the sausage at all just brunt. I called this location back to inform them that the sandwich was burnt and tommy (if that’s his real name) was completely rude. He over talked me when I was explaining to him that the sandwich was brunt and then went on to tell me to go somewhere else for my sandwich. I would expect this response if I was speaking to him harshly, or being completely belligerent or rude. However, we often joked when I came to this location since I was a regular and I gave this restaurant A LOT OF BUSINESS. Needless to say, me, my family, and associates have taken our business elsewhere. Tommy if you are reading this, you did not apologize once for speaking to me the way you did over the phone. In addition, I did not initially request my funds back until you became very disrespectful via phone. Honestly, if my father wasn’t present with me, I’m sure you would’ve responded even worse. This was so distasteful and I will never purchase anything from you all again!
Food: the best item to get from this location is the chicken plates. However, there’s multiple items that has changed and I started getting elsewhere before this conflict. Crawfish is way too spicy and they say they’re the cheapest locally. THAT IS NOT TRUE! The bread for the poboys are too hard and you may end up with brunt meat like I did. Their other platters are just simply not worth the price due to flavor and the amount they give you.
Captain Dat you lost a loyal and consistent customer due to your employee Tommy! He has already informed me that he doesn’t care.