Reviews for Rincon Vallenato Bar & Grill

11/01/2020 - MenuPix User
Hi !! I had the worst experiences there last night on 10-31. We went there to listen to the group and eat something plus have a few drinks. The waitress came to our table and asked us if we wanted to drink or eat something. We order some drinks and order some food . The waitress comes back with a card saying that we had to consume alcohol in order for us to sit on the table. I said! Are you serious? We are not going to be drinking all night. I a told her if that’s the case can we sit in the other table. She said! It’s ok you can stay there. After about 2 hours maybe. I got up to dance and I come back to the table and our tab is on the table. I asked my friends . What’s this ? They said we cannot sit here because we are not consuming alcohol. Really! Let me speak to the manager. She told me that we could not stay sitting down because we needed to buy more alcohol because they have to pay the singers and others. I told her can we sit in the other table she said all the tables are the same if you want to you can go sit outside in the back. I was furious How in the hell can you tell a customer something like that at a restaurant? We got up and went to pay at the register and I asked what is the managers name . Nobody would answer me . Call her to come here ? The manager comes back and tells me I told you you can stay there and I told her That’s after the fact. She also said I will pay your bill. I told her I am not done yet I want your name and the name of the owner. It’s so sad that we got treated that way. They humiliated us in front of the people. Very bad service. I am a manager and I would never do something like that. We are friends with both know the groups that play there.