Reviews for Paul Bunyan Bar and Grill

07/12/2023 - Jessica
PAUL BUNYAN’s restaurant in West Glacier is a biiiiiiiiig PASS!
Undeniably the most unprofessional staff I have ever came across in a restaurant. My family of 5, (7yo & 4yo twins) gave our name to the hostess and checked in. We were issued a pager. Afterwards we went back outside to have a seat and wait. 20 minutes later the hostess came outside had a seat and proceeded to smoke a cigarette, halfway through her cigarette, she looked over and said, “oh, by the way, our waitresses said they’re no longer waiting on customers and the kitchen is closing now”. PB’s website states that they close at 10:00 PM. Please know this all occurred at 7:45 PM. I asked to speak to a manager, they informed me that there was no manager on site. AVOID PAUL BUNYON at all cost. Rant over. :)

06/23/2022 - Greg
Save yourself the headache and go somewhere else. This is the first and last time we will ever come to this establishment. Started off right away with walking in the door and the hostess/manager telling me and my partner to sit at the bar while giving the people in line BEHIND US a table. While waiting to place our order, all of the workers were literally running around the restaurant because they were so horribly understaffed. After we were finally able to order our food, we started noticing patrons that were at the restaurant after us were getting their food. We were finally able to get ANOTHER waitress’s attention to check on our food and come to find out that the original order we placed was never submitted. Instead of a “sorry that happened”, it was “there’s nothing I can do about it. I can resubmit it and place your order above everyone else’s or you can go somewhere else.” We had already been waiting an HOUR AND A HALF by this point! By 1 hr 45 min, we had finally received our food by the waitress who actually took and forgot to submit our order. No apology or anything for her mistake that delayed our food. The best part - when finished with our meal, the original waitress brought us our bill, again with no apology and for the FULL PRICE of the entirety of the meal. Absolutely unacceptable dining experience. Having worked in the restaurant industry, I have a lot of patience for an understaffed restaurant but this experience was a whole new level.