Reviews for Hook & Reel Cajun Seafood & Bar
5 stars |
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3 votes - | 25% | |
4 stars |
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7 votes - | 58% | |
3 stars |
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1 votes - | 8% | |
2 stars |
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0 votes - | 0% | |
1 star |
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1 votes - | 8% |
Latest MenuPix Reviews
05/09/2024 - Love H.
Just wow
07/31/2023 - MenuPix User
RATING AND REVIEW: NO STARS
I went there for dinner with two other adults, an eighteen month old, a four year old and a six year old. The establishment says this constitutes a group and charged an 18% gratuity to my bill. This bothered me so much that I called after arriving home and spoke with the manger, Ed. He said because people don't normally tip, they have enforced this. Kids meals are $6.99, how does this qualify? Ed danced around my question so I asked to speak to the owner. Ed said I could call this number back and speak with "her" so I asked him if "her" had a name. He put me on hold, then came back with the name Maggie. I told him that I could Google this for accuracy, he got offended and told me he was ending the call and hung up on me.
They also have a sign upon entering the establishment that says, “No refunds on food or beverages,” which should have been a red flag.