Reviews for Alley Cat Diner

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4.7 stars - Based on 6 votes
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review_stars 05/07/2022 - MenuPix User
Awesome breakfast sandwiches and awesome staff.
whether it's breakfast sandwiches or customer service ALLEY CAT IS WAY BETTER. I decided to give alley CAT a chance after a BAD experience at Mama's kitchen.
So I went to Mama'sKitchen.
I ordered bacon egg and cheese on an English muffin with an extra slice of bacon and an OJ. She asked if I wanted a side of bacon and I said no just an extra slice on the sandwich.
So she rings it up and it came to $15.45. I questioned it and asked for a refund. She explained the bill and that a side of bacon was $4.50 and I told her I didn't ask for a side. she started being rude to me telling me well thats how it goes, extra bacon comes on the side. What's sad is that a customer sitting at the counter even questioned her and why if I was asking for 1 slice of bacon that she would charge me for a whole side.
Since the food wasn't cooked I asked her for a refund and she said they wouldn't do it, that "they are a small business and don't have the capability to do it" that is an absolute BS
All "card swipe" machines have the ability to offer a refund.
And before people start running their mouths it's only $15. It's the damn point.


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