Reviews for East Ocean Buffets

01/02/2010 - Sara M
The most HORRIBLE restaurant I ever went to. It was my first and last time for me.
Place supposed be closed at 11:00 PM My husband and I waked in at 10:10 PM and my first question to the host at the front was: What time do you close today? His answer was: At 11PM. We were not warned that there would not be enough time to eat and enjoy our meal. At 10:20 PM we were approached by the waiter asking us to pay for our food ahead of time since their credit card machine was closing out. There were about 4-6 other couples besides us. At 10:35 PM (as soon everyone paid) two waiters started to vacuum and other two to mop. Besides the noise from the vacuum, which was so unpleasant two other waiters started to cover the food with plastic. We felt so uncomfortable and disrespected; we have not felt in our entire life. Even though I complaint to the waiter that it is not nice and disrespectful to us and to other customers that they start cleaning before everyone have left, waiter apologized and asked the other waiter to stop vacuuming, but it did not matter to other; she continued with what she was doing. There were about 15 waiters at the restaurant and almost every one of them made sure to let us and other customer know its time for us to go. They accomplished their job; everyone left by 11PM.
But at the same time, they made sure they included 20% tips to our bill. At the time when I signed my credit card slip I did not mind, because it’s my usual thing to tip at 20 %.
I would never go to this place again; it's horrible that's all I can say.