Reviews for El Tiempo Cantina

08/14/2023 - MenuPix User
The food here is okay. Nothing horrible, but nothing spectacular. My complaint however, does not pertain to the food.
We just dined here today because I had birthday coupon.
At the end of the meal, I showed our waiter the coupon on my phone.
He took my phone to the back to scan the coupon barcode.
When he returned my phone to me, I noticed it was no longer open to the coupon email. Instead it was opened to my email trash folder, which had been completely emptied.
His manager had, without my permission, gone into my email account and deleted the original coupon email, as well as a copy that I had forwarded to my husband to suggest that we go there, and proceeded to delete my entire trash folder.
While I understand the manager’s reasoning for wanting the email deleted so it couldn’t be used again, he had no right to do so without asking permission first. Not to mention the fact that he could have permanently deleted emails that were in my trash folder by mistake.
The fact that he went into my email account, beyond the coupon email that I presented, to me is a complete violation of privacy.
When I spoke to the manager, he simply said “sorry” and that this is what he normally does, and that he wouldn’t do it again. I was unconvinced.
Had he simply asked me first, I wouldn’t have hesitated to delete the emails and show him. But his policy of going into customers’ email accounts and deleting messages without permission should not be tolerated.