Reviews for Port Washington Diner

05/14/2024 - Sarah R.
Great Food & Service

03/15/2021 - Sarah
DO NOT eat there especially if you are BLACK!!!!!

I have been ordering/visiting Port Diner since they opened, (looking at my receipts spent over $250 last month alone) Last night I ordered delivery, at 8:33pm. At 9:36pm I called Port Diner inquiring about my food and was informed the the driver got lost (first time ever). At 9:51pm the driver called me cursing because he was frustrated he was lost. I immediately called and spoke to the owner Billy who stated "he's lost what do you want me to do." At 10pm the food arrives, I cautiously open my door and tell the driver you can take the cold food back. because at this point I don't trust the food nor can mozzarella sticks or a burger and fries be properly reheated. I called again to speak to the owner who only offered that my refund was issued, but definitively made it clear that Port Diner, does not value customers who live in Harbor Homes. I have NEVER experienced such a lack of customer service and outright disrespect from a business especially not from one Port Washington.....and they have the nerve to bare the name Port Diner, that is not what Port is about!

01/30/2021 - MenuPix User
Best food and delivery service!