Reviews for Sprague's Maple Farms

02/23/2022 - Brad
The food was good but the service was terrible. I’ve owned restaurants for twenty years and know how important customer service is. I love this restaurant and drove 45 min for dinner, it’s usually a great experience. Tonight was ruined by McKenzie, she did not not even have the decency to say hello to us. She never cracked a smile and was extremely impatient with us. She literally said what would you like to each one of us and walked away. No refills, no clearing dirty dishes, no napkins but again the worst was no personality or smile. She didn’t offer us dessert and when we asked she was irritated and asked if we wanted it to go. I could go on but I think you get the picture here, she is not representing your family business well at all. It was very disappointing and didn’t feel good yo pay $166 bill after that service. I called and spoke to Steve after we paid because I didn’t want to cause tension with my kids there, he was nice but just giving me lip service. I’m hoping this gets to the owners who I think care a lot about this business. I always told my mgrs, always ask for the customers info so they know you care. He never asked for my name or phone number just another sign of lack of caring.
My phone number 843-810-3822
Respectfully

03/27/2020 - Myra Hubbard
Spragues is one of my favorite restaurants! Their food is absolutely amazing! Great and friendly service! Whenever we have money we would go there and go on our anniversary! If you love biscuits and gravy you will love their sausage gravy and biscuits with home fries