Reviews for Seafood Guys Miami

02/17/2023 - MenuPix User
hate to publicly do this specially as someone who has a spouse who runs a small business but what I don’t like is being lied and having an empty promise. I was recommended this company by a friend I placed an order on December 15 for what was suppose to be a two day delivery that turned never getting delivered. I would often call and get the run around I would be told in a few days as well as well “just got fresh delivery will be out” to then being told “I will call you back” with never any calls back.

Finally on 12/28/22 sent a message on IG because I had become frustrated and upset I was told by the owner or whoever runs their page that they were sorry that I would be refunded and they would ship my order. Well long story short the order was never received although I recently tried to dispute this with my CC only to be told that the vendor which is this company stated they shop it. I’m in the process of submitting the photos I am attaching to this review to my CC company because I was raised where someone word is their bond. Companies like this give small business a bad reputation. I would have rather been told they were overwhelmed and couldn’t handle my shipment and refunded my money then rather ghosting me. I will be taking this a step further if needed. I just want my money back I don’t need anything that this company has to offer.