Reviews for Sparks

06/05/2009 - Shari
visited Sparks for the first time tonight with a friend for Karokee night. I am a business owner myself, and immediately hit it off with the bartender, Mike. After spending over $80 on a Thursday night, where there were maybe 12 people in the entire place, I thought I had found a nice place to bring employees and clients for drinks. I was sitting at the bar, sipping a non-alcolohic red bull, when someone spilled an entire beer all the way down my dress and in my hair. I was not upset, and a bartender immediately brought me big papertowels to clean up. As I am trying to wipe down, a guy comes up with a mop and begins pushing me with the mop, mopping over my feet, which are Prada sandals. I said, excuse me and he said, im sorry, but I didn't think I needed to ask you to move since I am cleaning up your mess. Shocked, since I am neither drunk nor the one who spilled anything, simply a patron who got drenched, I said, I didn't spill anything. I got spilled on. He huffed and puffed at me, and wiped over my feet again to push me away. I then said, why do you have an attitude with me? I have been sitting here enjoying my night not causing any problems and was a victim of a drunk spilling a whole beer on me. He said, You want to try to start something? and put the broom inches from my face with his face up to mine. I asked to speak to a manager, and he said I am the general manager, Alex, and I'm telling you to leave now. ?????? So, without asking what happened, without apolozing for what happened to a good customer who spent more money than anyone else at the bar, who is soaked from head to toe in beer, he decides the right thing to do is tell me to leave????? This has to be the worst customer service I have ever gotten....and after I was so happy to find a place right down from my own business where I could go to relax after work...a neighbor, at that....I am appalled! This Alex guy obviously has anger problems, because I am a very presentable female who not only had already inquired about renting the Karokee girl, but who was inquiring about renting out the entire bar for a special event. I cannot believe the conduct of this so called general manager after I had heard such nice things about Kyle, the owner. No phone calls were returned to me from Kyle, and they have no idea how much business they lost by treating an innocent bystander/victim of a drunken spill that way. I have lived in Cary my entire life and my husband and I employ over 45 people with our two businesses...we know everyone in this town and this is just bad business!