Reviews for Asian House

01/02/2025 - Charlie Peacock
I've eaten here before, and the food has been good, but today's experience included issues worth noting.

1. Gratuity Added Without Authorization:
We ordered takeout and used Apple Pay to complete the transaction. After leaving the restaurant, a notification from Apple Pay indicated that the amount charged was higher than what we had initially authorized. Specifically, a 20% gratuity had been added to our bill. This required us to return to the restaurant to address the issue. The restaurant refunded the gratuity upon request.

2. Allergy Communication and Menu Discrepancy:
I discussed my son's severe allergies (peanuts, tree nuts, and peanut oil) with the staff when placing the order. I specifically stated that these allergens could not be included in the food. The Masamam curry dish we received contained peanuts. Peanuts were not listed as an ingredient for this dish on the print and online menu. When I called the restaurant to clarify, I reviewed the ingredient list for the curry dishes with them. They were unable to provide a clear explanation. Nuts were literally added to this dish!

Given these two issues, we decided not to eat any of the food for safety reasons. We also won't be returning here.