Reviews for Riviera Maya

01/31/2020 - MenuPix User
Worst experience ever... celebrating a friends birthday this month..one waiter transferred our two separate tickets to another..that wasn't a big deal...they brought us our tickets we put out our credit cards signed them..we both left generous tips. However the restaurant called us that next day saying our food wasn't transferred over to tickets we paid...we were like how is that our FAULT? Sounds like lack of communication amongst your servers so instead of the General manager talking with us she made our waiter tell us if you dont pay the bill..you will not be served nor allowed to come back here. So we as paying patrons were given an ultimatum and threatened. Talk about reverse discrimination from an all Hispanic staff towards two single white women just trying to enjoy a birthday lunch. So we had to pay two tabs and all the staff said was sorry it isn't our fault its y'alls for not paying attention to your ticket....we were shocked and offended...needless to say we also have been regulars for quite sometime....we won't be going back anytime soon.