Reviews for Papa John's Pizza

05/30/2021 - Jason
When I received my pizza to my hotel, it was received in almost the time they told me (a little slower but it's a holiday weekend so no big deal I understand they are likely busy) The delivery driver was polite and friendly. However, once he left and I opened my pizza and I noticed it looked a little "runny" but I started to eat it anyway.

After eating a piece and tasting a very unusual taste that we not "normal" I realized they had put some kind of nasty white sauce on the pizza rather than the original red sauce I had ordered.

I called the store and the first employee who answered was a bit inept and very unhelpful. However, she put me on with the manager who was very professional and respectful. He agreed that he would make a new pizza that was accurate and have it went to me "immediately" (his words).

However, it has now been an additional one hour and twenty minutes since I spoke to him and I still don't have dinner... I realize it's a holiday weekend but I'm now almost 3 hours from when I originally ordered my food and I have no idea when (or even if) they plan on bringing me my bought and paid for correct order in the near future.... or ever....

I'm only in town for a few more weeks with work. But I am certain I will not do business at this establishment again.