Reviews for Westfield Family Restaurant

06/25/2025 - Kaitlyn H.
I pulled up to the drive-thru just before closing and was greeted with such a kind and patient voice that made the whole experience really refreshing. The food tasted fresh and delicious, especially the soup and shakes, and the staff at the window were super friendly, though the guy running the drive-thru could use a little work on his customer service. Inside, the restaurant was clean with plenty of seating, good portions, and reasonable prices, making it a solid choice for a casual meal.

06/08/2024 - Mara P.
GOOD FOOD AND GOOD PRICES.

06/07/2024 - Laura C.
The drive-thru experience at this restaurant, even when arriving close to closing time, was surprisingly pleasant. The staff member taking my order was patient and friendly, ensuring accuracy by repeating my order back to me. The food was fresh and delicious, and the manager's gratitude for my feedback was a nice touch.

03/16/2021 - Dissatisfied Customer
The food is okay (most times), but the service...FORGET ABOUT IT! If I've ordered from this place ten times, my order was wrong TEN TIMES! The most you'll get is a pitiful excuse/sorry and you're forced to get back in your car to retrieve the missing food item. The one time accepted a credit, this cheap place replaced my Large cheese fry (that they didn't give me on an order) with a small cheese fry. I blame myself....about four months ago, in the midst of a pandemic, I witnessed a worker in this place drop an entire sleeve of cups on the floor, pick it up and place them on top of the other clean cups in the cup holder. Do yourself a favor, drive the mile up to Rte-59 and find another establishment.